“Novo”. Saves time. Eases Banking Access.
Banks agree that new technology can make today a difference in retail banking experience. “Novo” which means “New”, is the digital banking experience launched by Lebanon's Bank Audi.
It's user-friendly, based on seamless interactions, video conferencing and media components. The new concept was made possible by using highly developed tools including advanced design patterns, and hardware and software mechanisms.
“Customers can indeed navigate flawlessly on multi-touch interactive screens offering them tailor-made solutions to their personal banking needs, thanks to a cutting edge technology and a user-friendly interface,” said Raymond Audi, Bank Audi Chairman – General Manager.
Visitors can now browse through the bank’s products and services and apply for them instantly. For instance, a visitor can directly apply for a loan, and receive the application to be signed. A bank’s response to the loan request is to be received within two days.
The new interactive banking experience based on the concept of “Forward Banking” is currently available at City Mall, Dora.
Data is synchronized and fully secure and protected through sophisticated algorithms
Novo’s pearl white tint plunging customers in a relaxing atmosphere, the booth includes two information stations equipped with state of the art digital screens, two latest generation ATMs which, besides the usual ATM services, enable visitors to deposit cash money and cheques, and a private interactive room ensuring complete confidentiality,” Audi said.
Visitors benefit from the assistance of advisors at any time through video conference, whether in the two outside information stations, or within the privacy of its isolated advisory room,” according to Imad Itani, Head of Group Retail Banking.
“Operating 24 hours a day and open 365 days per year, Novo meets customer needs, and ensures easy banking access,” he said.
Expansion is underway. Bank Audi plans to deploy the “Novo” concept and its variations across the Group’s branches and entities in Lebanon and abroad in the upcoming months. “The next step is allowing the use of this concept from houses,” added Itani.
STRATEGIES & PLANS
A fundraising event, entitled Think Green, will be held by Zero Waste ACT for all its business members on September, 10,2013, at WHITE, Dora.
The Green Mind Association invited all Green Mind Award Participants, finalists, runner ups and winners to the GREEN MIND DAY on Jan-16-2013 in Beirut, to create a platform where interested Venture Capital and Potential Investors met with participants.
A green initiative launched by Ashrafieh 2020 project aims to transform Ashrafieh into a tranquil and unpolluted area.Green spaces allow residents to walk and ride bicycles.